MyTruAdvantage has HMO and PPO plans with a Medicare contract. Enrollment in MyTruAdvantage depends on contract renewal.
Other providers are available in our network.
Out-of-network/non-contracted providers may not be covered or may be covered at a higher cost to you, except in emergency situations.Please call our customer service number 844.425.4280 or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
MyTruAdvantage offers preferred pharmacies in their network. Using these preferred pharmacies may lower your cost. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 844.425.4280 (TTY: 711) or consult the online pharmacy directory.
Every year, Medicare evaluates plans based on a 5-star rating.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations, and conditions of coverage.
For accommodations of persons with special needs at meetings, call 1-833-213-6731 (TTY: 711).
For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call TOLL # (TTY: 711), or consult the online pharmacy directory.
For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 7 to 10 days. Please call the phone number listed on your member ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery.
For a complete list of available plans please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult www.medicare.gov.
The formulary and/or pharmacy network, may change at any time. You will receive notice when necessary.
Participating health care providers are independent contractors and are neither agents nor employees of MyTruAdvantage.
The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.
Out-of-network/non-contracted providers are under no obligation to treat MyTruAdvantage members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.